Moderation policy
Ranqa is an open review platform. Moderation stops abuse — it does not hide criticism.
Visibility
Negative reviews stay visible. Readers can filter by rating, but companies cannot suppress low scores.
No removal for payment
It is not allowed to pay to remove reviews, raise RanqaScore, or buy the Recommended badge. Rewards in exchange for positive reviews are prohibited.
Automated checks
Automated checks may flag spam, fraud, or coordinated fake content. A low star rating is never the sole reason for removal.
When we remove content
We may remove content that is illegal, threatening, doxxing, or clear spam. Companies may reply publicly. They may not edit or delete a customer’s review.
Badges
The Verified customer badge is used only when there is order or CRM evidence via an approved integration. Other reviews are labelled Organic or Invited. Review badges